Our mediators are affiliated to the IMI and are required to discharge the duties of a Mediator in line with their Code of professional Conduct.

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We would hope to supply you with a service that you are fully satisfied with but if we fall short of our aim and you have a complaint please click the link to download our complaints procedure.

The Civil Justice Council’s report on compulsory alternative dispute resolution (ADR) has been published today (Monday 12 July 2021).

In January 2021, the Master of the Rolls asked the Civil Justice Council to report on the legality and desirability of compulsory ADR.

The report concludes that mandatory (alternative) dispute resolution is compatible with Article 6 of the European Human Rights Convention and is, therefore, lawful.

For the full report click here